After yesterday's adventure with an empty cash machine, I have been trying to get my thirty quid back from the Halifax. Not being a customer didn't help. However common sense should have prevailed. The assistant witnessed the machine coughing up fresh air...yet receipt said I had taken money. Had a phone call from customer services. Lots of stories and saying my bank had to sort it. Amazingly the guy said...on top of the 30...when I get it back..they would like to give me an extra £20 for my trouble.!!. Now what would you have done. A. Taken it...Oooh bonus. B. Refused saying you just want the 30 back? Those that know me...Will know the answer. Coffee.
